Institute for Digital Transformation- Digital Dialogue - July 16, 2024

How ESM Drives Digital Success
12:00 PM - 1:00 PM

VIRTUAL DIALOGUE

We touched on multiple topics, including:

Exploring how 𝐸𝑛𝑡𝑒𝑟𝑝𝑟𝑖𝑠𝑒 𝑆𝑒𝑟𝑣𝑖𝑐𝑒 𝑀𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡 (ESM) can be a catalyst for digital success. Our Host, 𝗗𝗼𝘂𝗴 𝗧𝗲𝗱𝗱𝗲𝗿, guided the discussion with expert guests, 𝗡𝗼𝗿𝗮 𝗢𝘀𝗺𝗮𝗻, 𝗥𝗶𝗰 𝗠𝗶𝗺𝘀, and 𝗝𝗼𝗵𝗻 𝗪𝗼𝗿𝘁𝗵𝗶𝗻𝗴𝘁𝗼𝗻, who shared their invaluable insights into the intertwined nature of digital transformation and ESM. They emphasized the need to balance people, processes, and technology, ensuring that businesses can achieve seamless integration and optimized customer experiences.